Shipping policy

Order Processing & Fulfillment

All orders placed on our website are fulfilled through our logistics partner, Amazon Multi-Channel Fulfillment (MCF).

  • Processing Time: Orders are processed within 1 to 2 business days (Monday through Friday, excluding federal holidays).

  • Order Cutoff Time: Orders placed after 12:00 PM EST will begin processing the following business day.

  • Packaging Note: Because we partner with Amazon MCF to store and ship our products, your package may arrive in an Amazon-branded box or poly mailer.

Shipping Options & Delivery Timelines

We offer the following shipping speeds within the contiguous United States:

Order Total Standard Shipping (3–5 Days) Expedited Shipping (2 Days)
Under $50.00 $5.00 $8.00
$50.00 – $79.99 $3.00 $5.00
$80.00+ FREE FREE

Note: Delivery times are estimates calculated once the order has left the fulfillment center.

Order Tracking

Once your order has shipped, you will receive an automated shipping confirmation email containing a tracking link.

  • Carriers: Amazon MCF selects the optimal carrier for your address, which may include USPS, UPS, FedEx, or Amazon Logistics (Swiship).

  • Tracking Updates: Please allow 24–48 hours for the tracking link to register updates after receiving your confirmation email.

Shipping Restrictions & Address Types

  • P.O. Boxes: Standard shipping is available for P.O. Box addresses. Expedited or Priority shipping options may require a physical street address depending on carrier limits.

  • APO/FPO/DPO: We support shipments to military addresses via Standard shipping. Please allow additional transit time for final delivery.

  • International Shipping: We currently only ship within the United States.

Lost, Delayed, or Damaged Packages

  • Address Errors: Please double-check your shipping address during checkout. We cannot modify shipping destinations once an order has entered processing with Amazon MCF.

  • Damaged Items: If your order arrives damaged, please take clear photos of the item and external packaging, and contact us immediately at netdrawofficial@gmail.com with your order number.

  • Missing Packages: If your tracking indicates "Delivered" but you have not received your package, please check around your delivery location or with neighbors. If unlocated within 48 hours of delivery status update, email netdrawofficial@gmail.com.